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Software & transformation for healthcare

The change behind the brands.

Prosperly designs, builds and runs software for healthcare: Surgerly, our flagship electronic patient record, and the bespoke systems, integrations and cloud infrastructure around it. We help organisations change how they work, without losing what makes them theirs.

Start a conversation Meet the brands

Building with

The brands

Brands people know. Technology they never see.

Each brand keeps its own name, look and voice, from the booking form on its website to the message after surgery. Underneath, Prosperly builds and runs the technology that makes it all work.

  • Private healthcare

    Cosmetic, facial, gynaecology, orthopaedic and weight-loss care across the UK.

    SurgerlyOwn installation

  • Private hospitals

    Private hospital care and elective surgery.

    SurgerlyCloud infrastructure

  • Aesthetic surgery

    Cosmetic surgery and non-surgical treatments in Glasgow.

    SurgerlyOwn installation

  • Cosmetic surgery

    Cosmetic surgery and non-surgical treatments, from clinics across the UK.

    SurgerlyOwn installation

What we have done for them, in numbers

What we do

Change, end to end.

Most transformation programmes hand over a system and leave. We design the change, build the software, move the data and stay to run it, so it keeps getting better long after go-live.

  1. 01

    Transformation

    We map how your organisation really runs, every handoff, spreadsheet and workaround, then redesign it around one record and one way of working.

    Operating modelProcess designChange

  2. 02

    Products

    We design, build and run software products end to end. Our flagship, Surgerly, is the electronic patient record and practice platform that private healthcare brands run under their own names.

    Product designSurgerlyWhite-label

  3. 03

    Data & integration

    Moving off a legacy system without stopping work: records, notes and files carried across while old and new run side by side, the tools you keep connected, from CRM and telephony to payments, messaging and Microsoft 365, and the data flowing on into reporting.

    Data migrationIntegrationsReporting

  4. 04

    Cloud & security

    Each organisation gets its own installation on Microsoft Azure in the UK, with its own network, database and encryption keys. Single sign-on, two-factor sign-in and an audit trail are built in.

    Microsoft AzureIsolated installationsUK hosting

  5. 05

    Automation

    Reminders, confirmations, follow-ups and tasks that run themselves, assembled from configurable building blocks rather than one-off scripts, so teams can change them as the work changes.

    Workflow automationSMS & emailPatient journeys

  6. 06

    Brand experience

    Booking forms on your own website, a portal on your own domain, messages in your own voice. Patients see your brand, never ours.

    Booking journeysPatient portalBranded messages

How change happens

Change that sticks.

Transformation fails when it is done to people. We do it with them, one team, one process and one system at a time, without the clinic ever closing its doors.

  1. 01

    Understand

    We start where the work happens, at reception, in clinic, in theatre and in finance, and map every system, spreadsheet and workaround.

  2. 02

    Design

    One record, one diary and one way of working, shaped around your pathways and your brand.

  3. 03

    Build & connect

    We build what is missing and connect what stays: CRM, telephony, payments, email and Microsoft 365.

  4. 04

    Run side by side

    Old and new systems run in parallel while records, notes and files come across. Nobody has to pick a day to stop working.

  5. 05

    Switch over, keep improving

    When each team is ready, the legacy system retires. The platform keeps improving long after go-live.

Our flagship product

The patient record that wears your brand.

Surgerly is our flagship: the electronic patient record and practice platform we built for private healthcare. Clinics run it under their own name, colours and domain, and every company gets its own installation, hosted in the UK.

  • Patient recordsNotes, documents, photos and history in one place.
  • Diaries & online bookingAvailability, appointments and booking forms on your own site.
  • Patient portalAppointments, forms and messages under your brand.
  • ConversationsTwo-way SMS and email, kept on the patient’s record.
  • PaymentsInvoices, card payments and refunds through Stripe.
  • Digital consentPatients sign, clinicians countersign, all on record.
  • AutomationsReminders, follow-ups and tasks that run themselves.
  • GovernanceIncidents, complaints, risks, audits and duty of candour.
Explore Surgerly
Illustration: one platform, worn by different brands.

Principles

What we believe.

Four ideas shape every decision, from the first workshop to the hundredth release.

  1. i.

    The brand is the experience.

    Patients choose a brand, not a software vendor. Everything we build carries your name, not ours.

  2. ii.

    Change is a team sport.

    The best systems are shaped with the receptionist, the nurse and the finance team, not handed to them.

  3. iii.

    Nothing stops for go-live.

    Clinics cannot close for a migration. We move data, people and processes while the work carries on.

  4. iv.

    Built to last, then built on.

    Separate installations, UK hosting and steady improvement: engineering for the long run, not for launch day.

Security & hosting

Built for healthcare. Hosted in the UK.

Patient data deserves careful, unglamorous engineering. Here is what that means in practice.

  • UK hosting

    Microsoft Azure UK South, with backups kept in the same region.

  • Separate by design

    Each company runs its own installation: its own network, database, encryption keys and front door.

  • Encrypted

    TLS 1.2 or above in transit and AES-256 at rest, with integration secrets encrypted again inside the application.

  • Controlled access

    Role-based permissions, two-factor authentication and Sign in with Microsoft for staff.

  • Access on record

    Staff sign-ins, record access and changes are logged against a named user.

  • Scanned uploads

    Files uploaded to the platform are scanned for malware.

About Prosperly

A software company for the business of care.

Prosperly is a UK software company, founded in 2024. We design and build software products, bespoke systems and the cloud infrastructure they run on. Our flagship, Surgerly, is the platform behind Transform, Signature Clinic and La Belle Forme.

Prosperly is led by Dr Daniel Howard, a Cambridge-trained doctor and health technologist. The software is designed by someone who understands the consulting room as well as the server room, and who stays accountable for it after launch.

  • UKCompany and hosting
  • Clinician-ledA doctor and technologist at the helm
  • End to endStrategy, software and support

Start a conversation

What would you change first?

Tell us where the friction is: a system you have outgrown, a process held together by spreadsheets, a patient journey that does not feel like your brand. We will tell you honestly how we would approach it.

enquiries@prosperly.co.uk

Please do not include patient-identifiable information in an initial email.

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Prefer to talk it through? Pick a time that suits you. We will bring questions, not slides.

  • An honest view on fit, even if that is a no
  • No preparation needed
  • Questions, not a sales script
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